Spotlight on Consumer
The consumer organization at DoorDash takes responsibility for all applications our customers use (iOS, Android, web) and all the backend services that power them (search, personalization, etc.). We’re also expanding the DoorDash consumer use case beyond traditional restaurant orders to experiences like pickup.
Consumer Sub Teams
Spotlight on DashMart
DashMart is a new type of convenience store, offering both household essentials and local restaurant favorites to our consumers’ doorsteps. On DashMart, you’ll find thousands of convenience, grocery, and restaurant items, from ice cream and chips, to cough medicine and dog food, to spice rubs and packaged desserts from the local restaurants you love on DoorDash. DashMart stores are owned, operated, and curated by DoorDash. Our team is scaling this business to the next level and pushing the boundaries of what’s possible in the last-mile logistics space.
Spotlight on Drive
The Drive team is responsible for providing merchants access to a suite of fulfillment services, powered by the DoorDash logistics platform and Dasher network. Using Drive, merchants can power delivery directly to their customers across a growing set of use cases (food, grocery, retail, pharmaceuticals and more). Our vision is to expand Drive to servicing all local commerce, including transactions occurring at restaurants, brick-and-mortar retailers and with private buyers and sellers on peer-to-peer marketplaces.
Spotlight on Logistics
The Logistics group is focused on the execution of deliveries, including the logistics brain that routes Dashers and makes operational decisions to balance supply and demand, the Dasher products that aim to create a cohesive and rewarding experience, and the infrastructure and platform that power all of the above.
Logistics Sub Teams
Spotlight on Marketplace
The Marketplace team powers the transaction of goods between buyers and sellers across multiple verticals with trust and quality. Some of the domains in Marketplace include ordering and pricing systems, product discovery and search, and our ads/promotion engine. Our goal is to provide extensible foundational components upon which features can be built with confidence and velocity.
Marketplace Sub Teams
Spotlight on Merchant
The Merchant team is focused on building the platform to empower local businesses to connect with consumers in the convenience economy. There’s a wide variety of challenging problems to solve across mobile, web, and backend, including frictionless signup and onboarding, reliable order transmission across a variety of protocols, providing business insights and helping grow sales.
Merchant Sub Teams
Spotlight on New Verticals
Our vision for DoorDash is to become the go-to partner for consumers looking to access anything in their city, starting with the ingredients and essentials they need for themselves and their families. By addressing convenience and grocery first, categories that exhibit similar characteristics as restaurants – highly localized and fragmented supply base, customer desires for sub-one hour delivery, and a large total addressable market with low online penetration – DoorDash can make meaningful progress against this vision.
New Verticals Sub Teams
Spotlight on Storefront
Storefront allows consumers to order pickup and delivery directly from merchant websites, through a Mx-branded ordering experience. DoorDash powers the merchant’s e-commerce experience, fulfills deliveries, and manages the end-to-end order lifecycle, giving merchants a more personalized experience to engage with their customer base.
Spotlight on DoorDash Labs
DoorDash Labs is focused on incubating long-term bets in hardware and robotics to transform last-mile logistics. We are a small but mighty team that believes in the value of advanced technologies, and strives to build meaningful applications of next-generation hardware and software to address real-world needs and improve experiences for Dashers, merchants, and consumers.
Spotlight on Data Engineering
The Data Engineering team builds database solutions used for daily/weekly/monthly reporting and business analytics. By implementing dashboards, data structures, and data warehouse architecture; this team serves as the foundation and backbone for decision-making at DoorDash. Data is critical asset for the company’s success and this team curates that data into actionable information.
Spotlight on Infrastructure
The Infrastructure organization at DoorDash is responsible for the engineering platform on top of our cloud based ecosystem. Production engineering, developer productivity, and data platform are a few of the key pieces that allow DoorDash to function. Infrastructure is the foundation that the business runs on across the organization.
Infrastructure Sub Teams
Spotlight on Money
The Money team takes on the mission critical task of ensuring that all DoorDash transactions are frictionless, reliable, and accurate. This covers everything from handling all the financial transactions that occur on the platform every day to distributing earned revenue to Dashers and merchants. The team also focuses on building new financial products to improve consumers’ experiences and help Dashers and merchants access their earnings and better utilize our platform.
Money Sub Teams
Spotlight on Platform Evolution
The Platform Evolution team focuses on supporting the company’s global expansion through the modernization and evolution of DoorDash’s service architecture. As a centralized platform team focused on accelerating cross-team migration efforts, our engineers will have the opportunity to learn and contribute to all of DoorDash’s products and internal services. Initially, the focus of the team will be moving away from our existing Python based service architecture to our new Kotlin based platform.
Spotlight on Operational Excellence
The Operational Excellence team helps DoorDash grow faster, do more deliveries, and spend less money per delivery. Our work is split into a few main areas of ensuring a successful delivery. This includes protecting users accounts, ensuring fast successful deliveries with better maps and geolocation services, and helping customers through our support channels.
Operational Excellence Sub Teams
Spotlight on Security
As a very visible application DoorDash is on the phones and computers of millions of individuals daily. In order to best ensure our users are protected, DoorDash focuses on robust application security best practices in order to ensure the security of our consumers, merchants, and Dashers. We build for scale and construct technologies which allow us to leverage our team to the growing size of the business.
Security Sub Teams
Spotlight on Data Science
We are building the world’s most reliable on-demand logistics engine by developing and improving the models that power DoorDash’s three-sided marketplace of consumers, merchants, and Dashers. The Data Science team is a team of Economists, Physicists, Mathematicians, Statisticians, and Quantitative Researchers from multiple disciplines who leverage a robust data and machine learning infrastructure to develop inference and optimization models. These models impact millions of users across our three audiences and tackle some of the company’s most challenging business problems.
Spotlight on Enablement
The DoorDash Engineering Enablement team is a cross functional team that covers areas related to onboarding, site operations and sharing our engineering accomplishments with the broader engineering community through engineering blog articles and technology events.
Spotlight on Technical Program Management
Technical Program Managers embed within our engineering teams and focus on planning, execution, and delivery of programs that cross multiple teams. Our mission is to drive proactive and timely strategic decisions, clear alignment, and efficient/successful execution for complex, cross functional initiatives through effective program management, standardization, process, and metrics.